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Can a product be made even though it’s no longer on offer? For instance, to add to a historic set of glasses?

We strive to accommodate our clients as much as possible, and that includes making historic pieces no longer featured in Moser’s current product portfolio. However, this can be quite difficult, meaning some requests are simply impossible. When dealing with special requests like this, our customer service colleagues require precise dimensions, photos, videos, or a sample. We will then try to make an identical crystal product, or at least one that is as similar as possible.


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